Call us at 1-833-200-5056 Terms & Conditions - CBD Store Madison, WI – Green RX™

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Terms & Conditions


Site Access
You must be EIGHTEEN (18) years or older to access Greenrxmadison.com. If you are under EIGHTEEN years of age, you are not permitted to access Greenrxmadison.com for any reason. Because of the specified age restrictions for use of Greenrxmadison.com, no information obtained by Greenrxmadison.com falls within the child online privacy act (COPA). We make no claim as to monitoring. You will be asked to provide registration specifics and/or other information to gain access to Greenrxmadison.com. All information provided must be correct, current, and complete. We reserve the right to refuse you access to Greenrxmadison.com or any of its resources, and to terminate or suspend your access at any time, without notice.

Store Access
All local customers who walk in to our store will be carded. You must be 18 years of age or older to enter or purchase in store, for pick-up and for local delivery. You must show a valid form of ID such as a state issued driver’s license/ID or passport.

Online Return Policy

  • Refunds given at any time if the customer is not satisfied.
  • If an item is damaged or incorrect at the time of receipt, Greenrxmadison.com will cover your return shipping costs and issue a replacement or refund.
  • Damage or incorrect item claims must be made within 24 hours of delivery or the claim will be denied.
  • To return a damaged or incorrect item, you will need to contact our customer service department by phone at 1-833-200-5056, by email at cs@greenrxmadison.com or by using our ‘contact us’ form. We will be pleased to help you.
  • Customers may cancel their order up until the product is shipped.

In Store Return Policy
All in store purchases, and purchases made online for local pick-up or delivery must be inspected to make sure it is correct and not damages upon receipt. Refunds given at any time if the customer is not satisfied.

Shipping Policy

All rates quoted are ground shipment methods via USPS, FedEx, UPS, Speedee Delivery, and by Common Carrier.

If you need to have an order quicker than ground shipping, please contact customer service at 1-833-200-5056.

*5.99 Shipping

All orders ship for a flat rate fee of $5.99. Ground shipping methods may ship via USPS, UPS, or Fedex.

*Free Shipping

We offer free ground shipping on orders over $49.00.

*Shipping rates are valid only for the Continental US. Lower 48 states. Please call 1-833-200-5056 to inquire about shipping methods and costs to other locations such as AK, HI & PR.

Orders ship within 3 business days. Freight under any circumstance is non-refundable.

Kansas Shipping - By law we can only ship products with 0% THC content to the state of Kansas. Orders placed for items with anything from more than 0% THC content will be cancelled for a refund.

Pick-Up & Local Delivery Policy
Local delivery is available Monday-Friday. Local deliveries placed after 12 pm will not be delivered same day. There are no delivery or pick-up charges for local orders placed on our website. Please keep in mind that we do not accept returns for any reason. Please make sure your item is correct and not damaged upon receipt.